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ALARM SUPPORT
Texecom Premier Elite Alarm

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Tech Tips

                 1 Arming and Disarming

ARM – Tap your fob, pause, tap again to confirm and leave by agreed route. If using user codes; enter your code, answer question on screen pressing <YES> to fully arm, leave by agreed route.

 

DISARM – Enter by agreed route. Panel beeps, tap fob onto keypad once to disarm. If using codes; enter your code once only to disarm. Check the screen is normal or if an alarm has activated since you have been on site, see section (3) below.

 

 

                   2 Arm Fail & Zone Omit

 

Arm Fail?the system will not arm for you to leave site? This could be a previous alarm activation that was not reset correctly, see section (3) below, or a zone is active, i.e door open or sensor blocked.

 

Zone OmitYou can arm the intruder system with a zone or zones omitted. This can be useful if a zone needs to be omitted overnight. To do this enter your code or tap the fob onto the keypad once. Press <OMIT> button, use arrows to choose the zone to omit, press <OMIT> & press <MENU> & then enter your code or tap the fob to arm. Note a zone omit will return to normal state when the system is next disarmed.

 

 

                  3 Alerts and Resets

System Alerts are when the system has faults to display, or has not been reset after an alarm condition. The display may show [[SYSTEM ALERTS]].

 

Enter a valid user code or tap your fob. Any alarms or faults will be displayed. If several fault or alarm conditions have been triggered, the display will scroll through each in turn. After noting the cause of the alarm or fault, the system can be reset as described below.

 Alarm activations must be reset before the system can be armed once again.

 

                  3.1 To Reset the Alarm, enter a valid user code or tap your fob. The screen will read [[DO YOU WANT TO ARM SYSTEM?]], press the <RESET> button. The external strobe if operating will now stop, the system will chime, and the display will return to normal.

 

* If an UNCONFIRMED full alarm activation - ie one alarm trigger, customers can reset. Tap fob once, or enter user code, to silence the activation as is described in the line item above. This is sufficient.

 

* If a CONFIRMED full alarm activationie more than one alarm trigger, an extra level of security maybe required. You are likely to need to contact the ARC or an Engineer for a reset. See below.

 

                  3.2 ENGINEERS Reset

If the system has been programmed to be reset by an Engineer following a confirmed alarm activation, you will still be able to silence the alarm by entering a valid user code or tapping your fob, but the system cannot be armed again until the alarm has been fully reset.

 

To achieve a full reset, contact the telephone number on the display or call Brodman and request an 'Engineers Reset'. 

 

                  3.3 ANTI-CODE Reset

If the system has been programmed to be reset using an Anti-Code following a confirmed alarm activation, you will still be able to silence the alarm by entering a valid user code or tapping your fob, but the system cannot be armed again until the alarm has been fully reset.

 

To reset the alarm, proceed as follows: Enter a valid user code or tap with a fob. The screen will then read [[Press RESET for Anti Code]] Pressing <RESET> button will reveal a random code number. The display will read:-

 

[[ Quote > 4281 ]]

[[ Reply   > ????   ]]

 

Contact the telephone number on the display (if programmed) for the ARC and quote the random code number. You will be given a 4-digit Anti-Code i.e. 5624. Enter the Anti-code that has been given to you as follows :-

 

[[  Quote > 4281  ]]

[[  Reply   > 5624  ]]

 

If the Anti-code is correct, the keypad will chime to indicate that the system has been reset and the display will return to normal.

 

 

                   4 System Alerts

A System Alert! is a fault or interference/tamper warning. This could cause the system to fully activate if system was armed. Tap your fob (or enter your user code) to display the alerts. Fix those faults & tap the fob (or enter the user code) again. Press <RESET> to reset back to normal

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Galaxy KPad.jpg

ALARM SUPPORT 
Honeywell Galaxy Alarm 

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TECH TIPS 

                 1 Arming and Disarming

ARM – Offer fob for a short period, timer begins, leave by exit route. Or enter user code and press button <A> to start exit timer and leave by agreed route only. Two beeps to confirm system is Armed.

 

To Part ARM/ Part Set -use User code and <B> button….Only use this when part set features have been programmed by engineers.

 

DISARM – Enter by chosen entry route. Panel beeps, offer fob to keypad until it disarms. If using user codes enter your code and press <A> key.

 

Check screen is normal or if an alarm has activated since you have been in, see section (3) below.

 

NOTE if the user of the system is programmed to be set and unset with fobs, entry without a fob can lead to an activation, that a valid code can only clear once the alarm has fully triggered.

 

 

                  2 Arm Fail & Omitting

Failing to Arm – the system will not arm for you to leave. This could be a previous alarm activation was not reset correctly, see section (3) below or a zone is currently active. 

 

Zone Omit –  This is a single set omit meaning when you OMIT a ZONE, the alarm set/arm with that zone omitted. When the system is next unset, it will make that zone live once again.

 

1.When the alarm is unset begin by entering your MASTER MANAGER CODE and then Press (ENT).

2.Screen says [10 Settings] press (ENT)

3.Screen says [11’ Omit Zone] press (ENT)

4.Use the up and down arrow buttons A and B to reach the Zone you wish to Omit.

5.Screen asks you to select that zone and says [# = Omit]

6.Press # button and the zone will then show as Omitted

7.Now get ready to set the system, screen shows [ENT=SET] or repeat using the A key to find another zone.  

8.Press (ENT) and the system will begin the setting process, the buzzer will sound, and the system will arm.

 

Omitting or Overriding Fault and Tampers – Whenever a user logs in, the display will show any faults or tampers. If the condition cannot be cleared, then an option to arm the system an override is available.

 

When a user tries to set the system, the display will show those conditions, and allow the user to scroll through. If the user has authority, the screen will show [ENT to continue  0001 +CU BATT]. If the User cannot override the ENT to Continue text will not be displayed. 

 

If one omits the condition this will return when the system is next unset/disarmed. If the user doesn’t have permission the text CALL MANAGER REQUIRED may appear and a 30 second beep.

 

 

                   3 Alerts and Resets

System Alerts - In Case of a tamper ie interference with the system, tampers and faults when unset will be shown as ‘Alerts’.  A ½ second beep every 30 seconds will be heard.  The screen will display [Alert, Enter Code]. Enter user code and follow-on screen details.

 

Alarm activations must be reset before the system can be armed once again.

 

To Reset the Alarm, enter a valid User code or use a suitable user fob. The keypad will show [Status 01 Events] Press <A> to view the events and then <ENT> to reset the system.

 

If the code or fob is not of sufficent authorisation, the system will say CALL MANAGER or CALL ENGINEER.

Tampers must be cleared before a reset can be achieved.

 

* If an UNCONFIRMED full alarm activation, customer can often reset as is described above.

 

* If a CONFIRMED full alarm activation – you shall need to contact the ARC or an Engineer for a reset.

 

ENGINEER Reset If the system has been programmed to be reset by an Engineer following a confirmed alarm activation, you will still be able to silence the alarm by entering a valid User code or fob. The system cannot be armed again until the alarm has been reset.

 

To reset the alarm contact the telephone number on the display or call Brodman.

 

                  3.1  ANTI-CODE Reset

 

If the system has been programmed to be reset using an Anti-Code following a confirmed alarm activation, you will still be able to silence the alarm by entering a valid User code or fob. The system cannot be armed again until the alarm has been reset.

 

To reset the alarm, proceed as follows: Enter a valid User code or fob. The screen will prompt you for an [ANTI CODE].

 

Contact the telephone number on the display (if programmed) for the ARC and quote the random code number.

You will be given a 4-digit Anti-Code i.e. 5624. Enter the Anti-code that is given to you by the operator.

 

If the Anti-code is correct, the keypad will chime to indicate that the system has been reset and the display will return to normal.

                   4 System Alerts

System Alerts - In Case of a tamper ie interference with the system, tampers and faults when unset will be shown as ‘Alerts’.  A half second beep every 30 seconds will be heard.  The screen will display [Alert, Enter Code]. Enter user code and follow-on screen details.

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